At FastAir Store, every customer deserves fast, helpful, and friendly support. Our team is available 24 hours a day, 7 days a week — Sunday through Saturday — for all your questions, orders, and concerns.
Send Us a Message
Prefer email? Write to support@fastairstore.com
Fraud or security concerns: fraud-alerts@fastairstore.com
Support Channels
| Channel | Contact Details | Availability |
|---|---|---|
| Email Support | support@fastairstore.com | 24/7 — Sunday to Saturday |
| Website Contact Form | www.fastairstore.com — Contact Us | 24/7 — Sunday to Saturday |
| Fraud & Security Reports | fraud-alerts@fastairstore.com | 24/7 — Sunday to Saturday |
Support Hours
FastAir Store support is available 24 hours a day, 7 days a week including weekends and public holidays. We aim to respond to all inquiries within a few hours. Urgent order issues are prioritized.
When Contacting Us, Please Include
- Your full name and the email address on your account
- Your Order ID (found in your confirmation email)
- A clear description of your issue
- Photos if your item arrived damaged or incorrect
Business & Press Inquiries
For partnerships, media, or business proposals, email support@fastairstore.com with subject line "Business Inquiry".
Mailing Information
FastAir Store
96 Clinton Ave PMB 570
Newark, NJ 07114
United States
Email: support@fastairstore.com
Quick Answers
How fast will I get a reply?
We aim to respond to all inquiries within a few hours. Urgent order issues are prioritized.
What should I include when I email support?
Include your full name, the email on your account, your Order ID, a clear description of the issue, and photos if the item arrived damaged or incorrect.
Where do I report fraud or a suspicious message?
Email fraud-alerts@fastairstore.com with the subject line 'Security Report'. Include screenshots and any URLs or email addresses involved.
Is support available on weekends and holidays?
Yes. Support runs 24 hours a day, 7 days a week, including weekends and public holidays.