Contact Us
One inbox, read by people who can actually help. Include your order ID and we can answer much faster.
support@fastairstore.com — for orders, delivery, returns, refunds, and anything else. We aim to reply within one working day, and usually sooner.
Live chat
If you have an account, the fastest route is the Support chat in your dashboard. Messages there arrive with your order history attached, so we are not asking you to repeat yourself.
What to include
- Your order ID, starting FAP, FAK or FAM
- The email address you used at checkout
- A photograph, if the item arrived damaged or is not what you ordered
Tracking an order
You do not need to email us to check where an order is. Use the tracking page with your order ID and the email you used at checkout.
Company details
FastAir Retail Store Limited
RC-9745300
Ogun State, Nigeria